Privacy Policy.

Innerwork Systems ("we," "us," or "our") operates innerwork.systems. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

// Information We Collect

We collect the following types of information:

• Email address — collected when you submit the diagnostic quiz or join the waitlist
• Name — collected when you purchase The Portrait or Decoded
• Birth data — date, time, and location of birth, collected for Portrait and Decoded guide construction only
• Payment information — processed by Gumroad, our payment processor. We do not store payment card data.
• Usage data — basic analytics including pages visited, time on site, and referral source
• Email engagement data — email opens and clicks, collected via Kit (our email platform)

// How We Use Your Information

• To deliver purchased products and services
• To build bespoke Human Design and astrological guides (Portrait and Decoded)
• To send transactional emails related to your purchase
• To send marketing emails if you have consented (you can unsubscribe at any time)
• To improve our website and services
• To comply with legal obligations

// Third-Party Services

We use the following third-party services which may process your data:

• Gumroad — payment processing. Gumroad Privacy Policy
• Kit (ConvertKit) — email marketing and automation. Kit Privacy Policy
• Anthropic — AI guide functionality. Anthropic Privacy Policy
• Hostinger — website hosting. Hostinger Privacy Policy

// Data Retention

We retain your personal data for as long as necessary to provide our services. Email addresses are retained until you unsubscribe or request deletion. Birth data used for guide construction is retained for 12 months after delivery, then deleted.

// Your Rights

Depending on your location, you may have the following rights:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate data
• Deletion — request deletion of your personal data
• Opt-out — unsubscribe from marketing emails at any time via the unsubscribe link in any email
• Portability — request your data in a portable format
• Objection — object to processing of your data in certain circumstances

To exercise any of these rights, contact us at hello@innerwork.systems.

// Cookies

We use essential cookies to operate our website and optional analytics cookies to understand how visitors use our site. You can manage your cookie preferences via the banner displayed on your first visit. See our Cookie Policy for details.

// GDPR — European Users

If you are located in the European Economic Area (EEA), we process your data under the following legal bases: consent (for marketing emails and non-essential cookies), contract performance (for delivering purchased services), and legitimate interests (for fraud prevention and service improvement).

// CCPA — California Users

If you are a California resident, you have the right to know what personal information we collect, the right to delete your personal information, and the right to opt-out of the sale of your personal information. We do not sell personal information. To exercise your rights, contact hello@innerwork.systems.

// Data Security

We implement appropriate technical and organizational measures to protect your personal data. Our website uses HTTPS encryption. Birth data and intake form submissions are stored on secured servers. However, no method of transmission over the internet is 100% secure.

// Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, contact us at hello@innerwork.systems.

// Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of our services after changes constitutes acceptance of the updated policy.

// Contact

For any privacy-related questions or requests:

Innerwork Systems
hello@innerwork.systems
innerwork.systems